Welcome to Cool Life! These Terms and Conditions govern your use of our website and services. By accessing or using our site (https://coollifeae.com) and engaging with our services, you agree to comply with these Terms and Conditions. Please read them carefully.
1. General 1.1. Cool Life is a UAE-based specialist in commercial and industrial refrigeration solutions. All services and products provided are subject to these terms. 1.2. By using our website or services, you confirm that you are at least 18 years old or have parental consent. 1.3. We reserve the right to amend these Terms and Conditions at any time without prior notice. The latest version will be available on our website.
2. Use of Website 2.1. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others. 2.2. All content on the website, including text, images, and graphics, is the intellectual property of Cool Life unless otherwise stated. Unauthorized use, reproduction, or distribution of our content is prohibited.
3. Services 3.1. Cool Life provides various services, including refrigeration units, transport refrigeration, blast chillers/freezers, thermal insulated doors, control panels, and dock systems. 3.2. All service details, specifications, and availability are subject to change without notice. 3.3. Any project timelines and deliverables will be outlined in a separate agreement for each client.
4. Payments 4.1. Payment terms for services and products will be specified in the client agreement or invoice. 4.2. We accept payments via bank transfer, credit card, or other methods as agreed upon with the client. 4.3. All prices are listed in AED unless otherwise specified and are exclusive of applicable taxes. 4.4. Failure to complete payments may result in delays or cancellations of services.
5. Privacy 5.1. Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. 5.2. By providing personal information to Cool Life, you consent to its use as outlined in our Privacy Policy.
6. Liability 6.1. Cool Life will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or services. 6.2. While we strive to provide accurate information, we do not guarantee the completeness or accuracy of content on our website. 6.3. Any warranty or guarantee related to our services will be stated explicitly in the service agreement.
7. Cancellations and Refunds 7.1. Cancellation terms will be outlined in the service agreement for each specific project. 7.2. Refunds, if applicable, will be processed based on the agreed terms outlined during the project initiation phase.
8. Governing Law 8.1. These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. 8.2. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
9. Contact Information If you have any questions regarding these Terms and Conditions, please contact us:
Thank you for choosing Cool Life! Your satisfaction is our priority.